Issue with newly created Catalog for email response templates

(Doc ID 2340838.1)

Last updated on DECEMBER 19, 2017

Applies to:

Siebel Life Sciences CRM - Version 8.1.1.14.3 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.3 [IP2014] version, Comms Server & Email Response

ACTUAL BEHAVIOR
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Customer created new Catalog and category to populate email Templates based on Access Groups but those are not visible in drop down in eMail Response screen

 

Cause

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