OM Crash upon Logout and CSSBusObj::Release() When Workflow Services Are Cleaned Up
(Doc ID 2342105.1)
Last updated on NOVEMBER 12, 2020
Applies to:Siebel Financial Services CRM - Version 16.0 [IP2016] to 16.19 [IP2016] [Release V16]
Information in this document applies to any platform.
Siebel object manager crashes observed during logoff. When using below steps:
- User A creates SR 1
2. User A updates the SR 1
3. User A creates SR 2
4. User A updates the SR 2 (in this step the SR is assign automatically to another Division which is the division who can continue the SR)
5. A User B updates the SR 2 (User B has the same Division that was assigned in step 4 to the SR 2)
6. User A ends session (crash is also generated by time out)
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document