IP2017 SES Migration Installation - EAPPWEB + SES On Different Machines Installer Prompting For AI Home Location

(Doc ID 2342425.1)

Last updated on DECEMBER 22, 2017

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

In a normal implementation the web servers are separated from the application servers for security and scalability reasons.

When doing an IP2017 migration installation, the migration installation for Eappweb can be done smoothly, but the SES migration installation prompts for AI home location.

While it is possible to use a shared drive or NFS mount of the migrated Eappweb installation directory, the SES migration installation fails due to incorrect hostname being used by the installer.

Changes

 

Cause

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