IP17 Patchset Installation Deletes Custom JS

(Doc ID 2343363.1)

Last updated on MAY 03, 2018

Applies to:

Siebel CRM - Version 17.3 [IP2017] and later
Information in this document applies to any platform.

Symptoms

After applying PS1 or PS2 or PS3 for IP2017, custom .js files are being deleted from the path <SIEBEL_HOME>/<ApplicationInterface>/applicationcontainer/webapps/siebel/scripts/siebel/custom

The issue can be reproduced at will with the following steps:

- before applying PS3 one test_folder and two test.js files have been created 

- if installing any PSs 1,2 or 3 first on AI and then on SES, entire Siebel folder under webapps is deleted (remaining path <SIEBEL_HOME>/<ApplicationInterface>/applicationcontainer/webapps)
- if installing first on SES and then on AI, only custom folder content is deleted, for all three patch sets

 

Changes

 

Cause

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