My Oracle Support Banner

IP17 Patchset Installation Deletes Custom JS (Doc ID 2343363.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Siebel CRM - Version 17.3 [IP2017] and later
Information in this document applies to any platform.


After applying PS1 or PS2 or PS3 for IP2017, custom .js files are being deleted from the path <SIEBEL_HOME>/<ApplicationInterface>/applicationcontainer/webapps/siebel/scripts/siebel/custom

The issue can be reproduced at will with the following steps:

- before applying PS3 one test_folder and two test.js files have been created 

- if installing any PSs 1,2 or 3 first on AI and then on SES, entire Siebel folder under webapps is deleted (remaining path <SIEBEL_HOME>/<ApplicationInterface>/applicationcontainer/webapps)
- if installing first on SES and then on AI, only custom folder content is deleted, for all three patch sets



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.