Template Items are Displayed More than Once in Email Body
(Doc ID 2343967.1)
Last updated on FEBRUARY 10, 2020
Applies to:
Siebel CRM - Version 16.5 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
On : 16.5 [IP2016] version, Comms Server & Email Response
ACTUAL BEHAVIOR
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Customer created advanced template with template item. Once he chooses that template then template item was rendered more than once in email body.
Cause
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In this Document
Symptoms |
Cause |
Solution |