Unable To Change Objects In Siebel Tools Using Workspace

(Doc ID 2345990.1)

Last updated on JANUARY 05, 2018

Applies to:

Siebel Tools - Version 17.3 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.3 [IP2017] version, Configuration - Dev Env

When attempting to make any change to objects in siebel tools using workspace,
the following error occurs.

ERROR
-----------------------
SBL-DAT-00523: The selected record has been modified by another user since it was retrieved. Please continue.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. login siebel tools,
2. open workspace
3. locate object (business component, applet, etc)
4. change any object property

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot checkout the object..

Changes

 

Cause

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