Unable To Add The Case Report Forms Tracking Records In Trip Report.

(Doc ID 2346680.1)

Last updated on JANUARY 15, 2018

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Unable to add the Case Report Forms Tracking records in Trip Report.

Replication Steps:
..............

Step#1. Navigate to Site Management-->Site Visits-->Trip Report--> Case Report Forms Tracking Tab
Step#2. Click "Add Scheduled" or "Add Unscheduled" buttons.
Step#3. Select CRF Records.
Step#4. Click on OK to add the CRF Records to Trip Report.

When we clicked OK at @Step#4, the expected behaviour is, application should add the CRF Records to Trip Report, but it is not working.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms