Headless Configuration Service - Apply Promotion Defaults Is Not Invoked

(Doc ID 2348087.1)

Last updated on JANUARY 12, 2018

Applies to:

Siebel CRM - Version 15.15 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.15 [IP2015] version, Order Management

"Headless Configuration Service" - "Apply Promotion Defaults" is not working, when the service is invoked in workflow in DirectDb/Async mode.
Below workflows are not being invoked 

SIS OM Load Line Item SubProcess
SIS OM Get Future Asset SubProcess

 

Cause

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