IP16 Siebel Tools, After Next Change In Workflow, Workflow Simulator Doesn't See Latest Change

(Doc ID 2348118.1)

Last updated on JANUARY 12, 2018

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.13 [IP2016] version, Siebel Workflow

ACTUAL BEHAVIOR
---------------
IP16.13 Siebel Tools, after next change in Workflow, Workflow Simulator doesn't see latest change


EXPECTED BEHAVIOR
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Changes made in workflow process should be visible in Workflow Simulator

STEPS
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The issue can be reproduced at will with the following steps:
1) open Siebel Tools, open a Workflow;
2) launch Workflow Simulator, Siebel dedicated client is launched; (workflow which is created in Workspace)
3) close the Simulator window in Siebel Tools;
4) make any changes in the Workflow (e.g., simply change default value of a Process Property) + save your changes;
5) run the simluator again (Siebel dedicated client is still open);
6) observe that your changes is not shown in Simulator.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the same data in simulator as in workflow designer

Cause

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