IP16 Siebel Tools, After Next Change In Workflow, Workflow Simulator Doesn't See Latest Change

(Doc ID 2348118.1)

Last updated on JANUARY 12, 2018

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.


On : 16.13 [IP2016] version, Siebel Workflow

IP16.13 Siebel Tools, after next change in Workflow, Workflow Simulator doesn't see latest change

Changes made in workflow process should be visible in Workflow Simulator

The issue can be reproduced at will with the following steps:
1) open Siebel Tools, open a Workflow;
2) launch Workflow Simulator, Siebel dedicated client is launched; (workflow which is created in Workspace)
3) close the Simulator window in Siebel Tools;
4) make any changes in the Workflow (e.g., simply change default value of a Process Property) + save your changes;
5) run the simluator again (Siebel dedicated client is still open);
6) observe that your changes is not shown in Simulator.

The issue has the following business impact:
Due to this issue, users cannot see the same data in simulator as in workflow designer


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