Siebel Marketing - Print Preview Is Not Showing All The Fields

(Doc ID 2348687.1)

Last updated on JANUARY 19, 2018

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.0 [IP2017] version, Siebel Marketing

ACTUAL BEHAVIOR
---------------
Siebel Marketing - Print Preview is not showing all the fields

Print preview option is not showing all the field values.


EXPECTED BEHAVIOR
-----------------------
Print preview option should be showing all the field values.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate Administration - Campaign Management -> Campaigns
2. Create a new campaign and drilldown on the campaign Name
3. now you'll be in the view "Campaign Administration List-More Info"
4. please try to print the view with Ctrl+P or do Print Preview.
5. In form applet "Campaign Description Form Applet - More Info - Admin" you wont be able to see some of the fields.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Print preview option correctly.

Changes

 

Cause

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