Resizing Issue With The Multiple Selection Checkbox Field

(Doc ID 2348720.1)

Last updated on JANUARY 15, 2018

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.10 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
---------------
This is a resizing issue with the Multiple Selection Checkbox field

Checkbox field is added as part of IP16.

1) For touch enabled devices we get these multi-select checkboxes by default
2) "Multi Row Select Checkbox Display" user property also enables / disabled the display of multi select checkbox on non-touch enabled devices.

The issue which is occurring is that - the resizing of such fields are not being retained for the user (not saved in user preferences)

EXPECTED BEHAVIOR
-----------------------
The resizing of such fields are not being retained for the user (not saved in user preferences)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) For touch enabled devices we get these checkboxes by default.
2) "Multi Row Select Checkbox Display" user property also enables / disabled the display of multi select checkbox on non-touch enabled devices. 
3) Try to resize the checkbox column in Siebel UI and navigate away from the view.

Result: The resizing of such fields is not being retained for the user (not saved in user preferences)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot retain the resizing of such fields for the user (not saved in user preferences)

Changes

 

Cause

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