Unable To Move By Script Files With Special Characters In The File Name

(Doc ID 2348775.1)

Last updated on JANUARY 15, 2018

Applies to:

Siebel CRM - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.17 [IP2013] version, Client Functionality

ACTUAL BEHAVIOR
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Unable to move by script files with special characters in the file name

On trying to move the siebel attachments files to another directory using server script, it was noticed that it is not possible to move the files if the file names are having the special characters (ex: é, è and so on).


EXPECTED BEHAVIOR
-----------------------
 All attachments should be moved regardless their name

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Invoke server script.

BUSINESS IMPACT
-----------------------
The issue has the following business impact: Moving attachments is not working.

Changes

 

Cause

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