Pick Field Value Disappears after Picking a Record from the Pick Applet When the Pick Field has a Drilldown
(Doc ID 2349413.1)
Last updated on SEPTEMBER 16, 2019
Applies to:
Siebel Tools - Version 16.17 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
When a drilldown is configured for a Pick field on a Form Applet, the Customer field value disappears after picking the record from Pick Applet.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Opportunities Screen > My Opportunities
2. Click Add button on the Opportunity Form Applet - Child to create a new record
3. On the Customer field (this is Account field in vanilla), open the Pick Applet and select a record
4. Note the picked value is not displayed on the Customer field on the form applet
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |