My Oracle Support Banner

Open UI: Open Multiple Attachments for Edit using DISA (Doc ID 2350657.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Siebel Call Center - Version 15.13 [IP2015] and later
Information in this document applies to any platform.

Goal

How can we open multiple attachments using Open UI and DISA?

The following scenario was required to achieve:

1. Navigate to Service requests -> Attachments and  open for UPDATE an attachment

2. Then navigate to another view or open a second attachment , collect some information required to update the first attachment

3. Update the first attachment with this information

4. Save the first attachment directly on siebel file system.

 


 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.