Open UI: Open Multiple Attachments for Edit using DISA
(Doc ID 2350657.1)
Last updated on JULY 17, 2019
Applies to:Siebel Call Center - Version 15.13 [IP2015] and later
Information in this document applies to any platform.
How can we open multiple attachments using Open UI and DISA?
The following scenario was required to achieve:
1. Navigate to Service requests -> Attachments and open for UPDATE an attachment
2. Then navigate to another view or open a second attachment , collect some information required to update the first attachment
3. Update the first attachment with this information
4. Save the first attachment directly on siebel file system.
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