Open UI: Open Multiple Attachments for Edit using DISA

(Doc ID 2350657.1)

Last updated on JANUARY 23, 2018

Applies to:

Siebel Call Center - Version 15.13 [IP2015] and later
Information in this document applies to any platform.

Goal

How can we open multiple attachments using Open UI and DISA?

The following scenario was required to achieve:

1. Navigate to Service requests -> Attachments and  open for UPDATE an attachment

2. Then navigate to another view or open a second attachment , collect some information required to update the first attachment

3. Update the first attachment with this information

4. Save the first attachment directly on siebel file system.

 


 

Solution

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