POP3 Mails Are Not Getting Deleted After Processing By CIR.

(Doc ID 2351878.1)

Last updated on JANUARY 23, 2018

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Goal

Issue is appearing for specific mailbox. Emails are not getting deleted from mailbox after processing by CIR.

Is there any setting in Siebel which we would need to set explicitly in order to delete the e-mails on the mailserver?
 

Solution

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