Siebel Tools, Creating Workspace Non-ENU Does Not Set Workspace Status To Created

(Doc ID 2351879.1)

Last updated on JUNE 28, 2018

Applies to:

Siebel Tools - Version 17.3 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.3 [IP2017] version, Installation

ACTUAL BEHAVIOR
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Siebel Tools, creating Workspace Non-ENU does not set Workspace Status to Created

We are using local (ENU) tools with the Tools Language mode=NLD.
When we create a workspace the Workspace Status is not set, it remains empty.
When we create a workspace in the webtools, it sets the Workspace Status to 'Created' (actually to 'Aangemaakt', the related Dutch value of Created).

EXPECTED BEHAVIOR
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When create a workspace the Workspace Status should be set

STEPS
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The issue can be reproduced at will with the following steps:
1. When we create a workspace the Workspace
2. Status is not set, it remains empty.
3. create a workspace in the webtools, it sets the Workspace Status to 'Created' (actually to 'Aangemaakt', the related Dutch value of Created).

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create workspace

Changes

 

Cause

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