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CTRL+S CALENDAR ISSUE: SBL-UIF-00299 AND SBL-DAT-00474 (Doc ID 2352387.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 16.11 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.11 [IP2016] version, Client Functionality

When attempting to ,
Mvg applet for Contact does not set the Primary Contact and this creates error

ERROR
-----------------------
Wrong Field Values Detected in Contacts


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Tools lock eCalendar Detail Applet
2. In Server Script on PreCanInvoke Method add the following code to activate CTRL+S on the applet:



3. On Action BC modify the "Non-Owner Read Only Flag"  calculated value to "N"
4. Compile the changes
5. In Siebel AOM, go to HI Activity Calendar View and press New button (+)
6. On eCalendar Detail Applet open Employee pick applet, associate two more
employees and press OK.
7. Add a comment in the Comments field and press CTRL+S
8. Error is shown: The selected record has been modified by another user since it was retrieved. Please continue (SBL-DAT-00523)
9. Press OK to continue
10. Write again a comment in the Comments field and press CTRL+S
11. Error is shown: SBL-UIF-00299: Wrong field values or value types detected in field Comments. Please re-enter your field values. If you need additional assistance, please refer to the documentation. SBL-DAT-00474: Invalid operation while not in update mode


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use CTRL + S to save calendar activities

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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