Issue Opening Dedicated

(Doc ID 2352405.1)

Last updated on JANUARY 25, 2018

Applies to:

Siebel Tools - Version 7.8.2.16 [19255] and later
Information in this document applies to any platform.

Symptoms

On : 7.8.2.16 [19255] version, System Admin

Issue Opening Dedicated

Upon creating a new Command (not modifying), and applying incremental compile on the development SRF, the following error message is received (when trying to open dedicated client with the compiled SRF)

"Could not find 'Command' named 'Dynamic Matrix'. This object is inactive or nonexistent.(SBL-DAT-00144)"

ERROR
-----------------------
ObjMgrSRFLog Open 5 0 2018-01-08 17:26:48 Begin: OpenSRF

ObjMgrSRFLog Warning 2 0 2018-01-08 17:26:48 (cdf.cpp (2607)) SBL-DAT-00144: Could not find 'Command' named 'Dynamic Matrix'. This object is inactive or nonexistent.

ObjMgrSRFLog Open 5 0 2018-01-08 17:26:48 Err: OpenSRF


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run incremental compile using the new SRF
2. Receive SBL-DAT-00144 error while trying to use the dedicated/thick client

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
No business impact provided.

Cause

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