IP2017 Migration Install Shows Blank for ORACLE_HOME in Install Wizard

(Doc ID 2352708.1)

Last updated on JANUARY 26, 2018

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Microsoft Windows x64 (64-bit)

Symptoms


IP 2017 migration install failing on initial step

When installing IP 2017 as migration installation. it is failing in initial step..


STEPS
-----------------------
The issue can be reproduced at will by customer with the following steps:


1. run the module.exe as administrator "module.exe -debug -silent -attachhome ORACLE_HOME_NAME=<Oracle Home Name> ORACLE_HOME=<Oracle Home Location>"
2. invoke installer with setup.bat as administrator and select "Migration Install" option
3. Second screen of installer the ORACLE_HOME does not appear and cannot be selected or entered. Log shows "JRE missing in scratch path;" error


Cause

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