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IP2017 Migration Install Shows Blank for ORACLE_HOME in Install Wizard (Doc ID 2352708.1)

Last updated on JULY 02, 2020

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Microsoft Windows x64 (64-bit)

Symptoms



When installing IP 2017 as migration installation, it shows blank ORACLE_HOME, even though the Attachhome has been executed


STEPS
-----------------------
The issue can be reproduced at will by customer with the following steps:


1. run the module.exe as administrator

"module.exe -debug -silent -attachhome ORACLE_HOME_NAME=<Oracle Home Name> ORACLE_HOME=<Oracle Home Location>"

This is part of the Migration steps as documented at Installing Siebel Business Applications in a Migration Installation


2. invoke installer with setup.bat as administrator and select "Migration Install" option


3. Second screen of installer the ORACLE_HOME does not appear and cannot be selected or entered. Log shows "JRE missing in scratch path;" error

 

Checking the log file generated under user temp directory (Orainstall<timestamp>log), for example, C:\Users\Administrator\AppData\Local\Temp\2\OraInstall2018-09-18_03-30-04AM,  the error appears:

Cause

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In this Document
Symptoms
Cause
Solution
References


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