IP2017 Migration Install Shows Blank for ORACLE_HOME in Install Wizard
(Doc ID 2352708.1)
Last updated on JULY 02, 2020
Applies to:
Siebel CRM - Version 17.0 [IP2017] and laterMicrosoft Windows x64 (64-bit)
Symptoms
When installing IP 2017 as migration installation, it shows blank ORACLE_HOME, even though the Attachhome has been executed
STEPS
-----------------------
The issue can be reproduced at will by customer with the following steps:
1. run the module.exe as administrator
"module.exe -debug -silent -attachhome ORACLE_HOME_NAME=<Oracle Home Name> ORACLE_HOME=<Oracle Home Location>"
This is part of the Migration steps as documented at Installing Siebel Business Applications in a Migration Installation
2. invoke installer with setup.bat as administrator and select "Migration Install" option
3. Second screen of installer the ORACLE_HOME does not appear and cannot be selected or entered. Log shows "JRE missing in scratch path;" error
Checking the log file generated under user temp directory (Orainstall<timestamp>log), for example, C:\Users\Administrator\AppData\Local\Temp\2\OraInstall2018-09-18_03-30-04AM, the error appears:
Cause
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