IP2017 Migration Install Shows Blank for ORACLE_HOME in Install Wizard

(Doc ID 2352708.1)

Last updated on JANUARY 26, 2018

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Microsoft Windows x64 (64-bit)


IP 2017 migration install failing on initial step

When installing IP 2017 as migration installation. it is failing in initial step..

The issue can be reproduced at will by customer with the following steps:

1. run the module.exe as administrator "module.exe -debug -silent -attachhome ORACLE_HOME_NAME=<Oracle Home Name> ORACLE_HOME=<Oracle Home Location>"
2. invoke installer with setup.bat as administrator and select "Migration Install" option
3. Second screen of installer the ORACLE_HOME does not appear and cannot be selected or entered. Log shows "JRE missing in scratch path;" error


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