Button On Tiles List Applet Requires Additional Click To Execute Only On Mozilla Firefox Browser

(Doc ID 2353467.1)

Last updated on JANUARY 26, 2018

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.


On : 15.9 [IP2015] version, Client Functionality

Button on Tiles list applet requires additional click to execute the query

The results should be fetched with a single click

The issue can be reproduced at will with the following steps:

1. Go to any Tiles list applet with an enabled button on each record.
2. Click directly on the button of a tile which is currently not selected. (Only the tile would get selected and button won't work.)
3. Click the same button again. (It works now as expected.)
The issue has the following business impact:
Due to this issue, users cannot complete the action in one step


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