Office365 SMTP Error:Unrecognized Authentication Type

(Doc ID 2353871.1)

Last updated on JANUARY 27, 2018

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.


Customer is On : and trying to use the office365 mail system as siebel's mail server. While sending email they are getting below error message and unable to send the email.

Office365 SMTP Error:Unrecognized authentication type


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms