Siebel Remote : Generate New Database Error - SBL-SCL-00139: Internal: Preprocess Of DeCryption Input Failed.

(Doc ID 2354205.1)

Last updated on JANUARY 29, 2018

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

After upgrading from 8.1.1.10 to IP 16 ,  Generate New Database failed with the following  error 

gennewdb.cpp (522) err=4522123 sys=0) SBL-SCL-00139: Internal: preprocess of decryption input failed.
GenericLog GenericError 1 000024e25a5b1b8c:0 2018-01-15 02:19:19 (smisched.cpp (923) err=4522123 sys=0) SBL-SCL-00139: Internal: preprocess of decryption input failed

 

Cause

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