Non-ENU LOV Values Do Not Respond When Selecting in Drop Down

(Doc ID 2354543.1)

Last updated on JANUARY 30, 2018

Applies to:

Siebel CRM - Version 15.17 [IP2015] and later
Information in this document applies to any platform.
We are using TODO_TYPE LOV for the Display value To Do. The value is appearing in drop down but while trying to select the same it doesn't respond and doesn't allow saving the record in type field. We have the same set up for ENU, FRA, ESN, DEU and ITA. It is working for ENU and the issue is with other 4 non - enu object managers.

Symptoms

On : 15.17 [IP2015] version, Upgrade


Users are using TODO_TYPE LOV for the Display value To Do.

The value appears in the drop down, but while trying to select the same, it does not respond and does not allow saving the record in type field.

The same is set up for ENU, FRA, ESN, DEU and ITA. It is working for ENU; however, it does not work with the other 4 non-ENU object managers.

This LOV should work for all the languages.

STEPS
1. Using TODO_TYPE LOV for the Display value To Do.
2. The value is appearing in drop down, but while trying to select the samefor non-ENU,  it does not respond and does not allow saving the record in type field.



Changes

None

Cause

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