Picklist Rendering Issue With IE11 While Performing Predictive Search

(Doc ID 2354754.1)

Last updated on JANUARY 30, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
While performing predictive search on Picklist Fields on IE with 1 character, the picklist is displayed way above the field.

EXPECTED BEHAVIOR
-----------------------
The picklist is displayed correctly.

STEPS
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1. Login to Siebel using IE11

2. Make sure system preference "Enable Elastic Grid" is set to N if not set it to N  and restarted the services

3. go to any list applet where you have records and a pick list in bottom applet

4. in the bottom select thE value in pick list and type the first letter of the new value the picklist drop down does not comes in proper place it is displayed way above the field.

Note: This does not happen in Chrome or mozilla, this does not happen when Enable Elastic Grid" is set to Y

Changes

 

Cause

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