View Is Not Coming Properly After Upgrade From IP2013 To IP2016

(Doc ID 2355683.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.18 [IP2016] version, Configuration - General

ACTUAL BEHAVIOR
---------------
View is not coming properly after upgrade from IP2013 to IP2016
Custom Buttons are displayed in separated lines as well as standard buttons like new, save.

 



EXPECTED BEHAVIOR
-----------------------
View should come in one line, behavior in 2013.

 



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to custom view
2. Top applet is not displayed as expected and buttons within applet are displayed in several lines

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see expected layout

Changes

 

Cause

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