Object Manager Crash On CSSJSREContinuation::Execute With Large Call Stack
(Doc ID 2357386.1)
Last updated on FEBRUARY 07, 2020
Applies to:
Siebel CRM - Version 15.3 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.3 [IP2015] version, System Admin
Object Manager crash while executing a custom business service
call stack
-----------------------
=>[1] CSSJSREContinuation::Execute(0x13795030, 0x0, 0xffffffff, 0xf41a5ecc, 0xf5a, 0xf40b00bc), at 0xd0312a4c
[2] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[3] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[4] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[5] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[6] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[7] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[8] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[9] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[10] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[11] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[12] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[13] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[14] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[15] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[16] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[17] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[18] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[19] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[20] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[21] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[22] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[23] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[24] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[25] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[26] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[27] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[28] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[29] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[30] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[31] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[32] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[33] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[34] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[35] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[36] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[37] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[38] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[39] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[40] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[41] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[42] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[43] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[44] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[45] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[46] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[47] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[48] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[49] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[50] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[51] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[52] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[53] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[54] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[55] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[56] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[57] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[58] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[59] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[60] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[61] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[62] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[63] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[64] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[65] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[66] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[67] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[68] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[69] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[70] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[71] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[72] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[73] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[74] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[75] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[76] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[77] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[78] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[79] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[80] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[81] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[82] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[83] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[84] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[85] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[86] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[87] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[88] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[89] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[90] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[91] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[92] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[93] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[94] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[95] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[96] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[97] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[98] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[99] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
[100] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users connected to the crashing process are kicked off the application and unsaved data are lost
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |