Object Manager Crash On CSSJSREContinuation::Execute With Large Call Stack

(Doc ID 2357386.1)

Last updated on FEBRUARY 05, 2018

Applies to:

Siebel CRM - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.3 [IP2015] version, System Admin

Object Manager crash while executing a custom business service


call stack
-----------------------
=>[1] CSSJSREContinuation::Execute(0x13795030, 0x0, 0xffffffff, 0xf41a5ecc, 0xf5a, 0xf40b00bc), at 0xd0312a4c
  [2] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [3] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [4] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [5] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [6] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [7] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [8] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [9] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [10] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [11] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [12] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [13] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [14] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [15] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [16] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [17] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [18] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [19] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [20] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [21] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [22] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [23] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [24] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [25] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [26] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [27] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [28] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [29] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [30] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [31] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [32] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [33] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [34] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [35] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [36] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [37] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [38] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [39] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [40] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [41] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [42] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [43] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [44] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [45] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [46] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [47] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [48] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [49] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [50] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [51] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [52] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [53] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [54] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [55] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [56] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [57] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [58] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [59] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [60] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [61] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [62] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [63] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [64] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [65] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [66] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [67] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [68] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [69] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [70] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [71] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [72] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [73] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [74] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [75] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [76] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [77] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [78] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [79] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [80] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [81] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [82] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [83] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [84] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [85] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [86] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [87] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [88] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [89] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [90] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [91] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [92] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [93] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [94] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [95] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [96] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [97] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [98] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [99] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40
  [100] CSSJSREAtomQuanNode::RepeatMatch(0xf41a5ed8, 0x0, 0xffffffff, 0xf41a5ecc, 0xf41a5ca8, 0x4dd0), at 0xd0315d40



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users connected to the crashing process are kicked off the application and unsaved data are lost

Changes

 

Cause

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