Context Is Getting Lost And Blank Order Appears For Follow On Order

(Doc ID 2357663.1)

Last updated on APRIL 24, 2018

Applies to:

Siebel CRM - Version 16.8 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.8 [IP2016] version, Siebel Workflow

ACTUAL BEHAVIOR
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Context is getting lost and blank view appears when a follow on Order is created. 


STEPS
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The issue can be reproduced at will with the following steps:
1. Query the account, navigated to account summary view.
2. Drilldown on order with status = Open and navigate to order screen.
3. Go to Line Items and click on Modify
4. Order created,but context is lost and blank screen is displayed

Note: At the back-end the order gets created. 

 

Changes

 

Cause

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