Context Is Getting Lost And Blank Order Appears For Follow On Order
(Doc ID 2357663.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel CRM - Version 16.8 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
On : 16.8 [IP2016] version, Siebel Workflow
ACTUAL BEHAVIOR
---------------
Context is getting lost and blank view appears when a follow on Order is created.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query the account, navigated to account summary view.
2. Drilldown on order with status = Open and navigate to order screen.
3. Go to Line Items and click on Modify
4. Order created,but context is lost and blank screen is displayed
Note: At the back-end the order gets created.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |