Images In Template Item Not Showing In Email Notification
(Doc ID 2358209.1)
Last updated on JUNE 01, 2023
Applies to:
Siebel Automotive - Version 15.8 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.8 [IP2015] version, Siebel Workflow
Images in Template item not showing in email
STEPS
- Go to Administration - Communications Screen - All Templates View
- Create new template and add template item.Template item should be html with images and text
- Open the saved template item file,save the file,File opens in new browser window
- Ctrl+s to save the file,Select save type as 'WebPage complete'.
- Edit the text in the file and attach the file again to the Template Items view
- Send Email Notification , selecting the template created.
- Email is sent but the attachment does not consist of images it only contains text.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |