Vertical Scroll stops working with Windows 10 + IE11 + zoom + IP2016 JPN (16.11 or later)

(Doc ID 2358518.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

With the following conditions, vertical scrollbar stops working after applet menu gets displayed:

(1) Windows 10 + IE11

(2) JPN environment

(3) IP2016 (16.11 or later)

(4) OS or IE's zoom is not 100%

Cause

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