Drag&Drop To Calendar Not Available With Stylus In Chrome after upgradeing to V63
Last updated on APRIL 11, 2018
Applies to:Siebel Consumer Goods - Version 15.18 [IP2015] and later
Information in this document applies to any platform.
Drag&drop using a stylus based device should work if the customer uses a version higher then version 62 for Google Chrome
Customer uses stylus pen to drag&drop clients in their calendar to create Account visits. This functionality worked fine in Google Chrome browser until version 62. After upgrading to Chrome version 63 the drag&drop using a stylus based device is not working.
1. Open Google Chrome
2. In Address bar insert -> chrome://flags/
3. Set the Chrome Flag 'Touch Events API' to Disabled
4. Open the Siebel application.
5. Go to Calendar -> Action List
6. Create new Activity
7. Drag and Drop into calendar
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