Siebel License Key Activation utility - No Valid App Key Found In The DB error

(Doc ID 2359084.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Siebel CRM - Version 17.4 [IP2017] and later
Information in this document applies to any platform.

Symptoms


When attempting to activate license keys using the License Key Activation utility,
the following error occurs:



ERROR
-----------------------
No valid app key found in the DB



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Navigate to SIEBSRVR_ROOT\bin
2) Run the licensekeymodule.bat
3) Enter the valid data for the fields displayed
4) Click login



Cause

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