My Oracle Support Banner

Siebel License Key Activation utility - No Valid App Key Found In The DB error (Doc ID 2359084.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Siebel CRM - Version 17.4 [IP2017] and later
Information in this document applies to any platform.

Symptoms


When attempting to activate license keys using the License Key Activation utility,
the following error occurs:



ERROR
-----------------------
No valid app key found in the DB



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Navigate to SIEBSRVR_ROOT\bin
2) Run the licensekeymodule.bat
3) Enter the valid data for the fields displayed
4) Click login



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.