IP17 - How is the "Inspect" function behaving with browser scripts?

(Doc ID 2359629.1)

Last updated on MARCH 07, 2018

Applies to:

Siebel Tools - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

BEHAVIOR
---------------
IP17 Workspace 'Inspect' causes application to show blank screen for other users
Observed that on inspect & deliver, application looks for a new folder name but the SRF folder in D:\Siebel\IP17_AI\applicationcontainer\webapps\siebel remains the same (unchanged).
 
EXPECTED BEHAVIOR
-----------------------
Inspect Should not cause blank page.

STEPS
-----------------------

CONTEXT:

0. Create a workspace and add a browser script under one of the Applets.

1. Login to application
2. Click on the workspace icon and select the workspace created ( the one under Edit )
3. Click open and inspect
4. After in-memory publish navigate to the location where the BS should be triggered ( again here is a different behavior because I do not get the blank page )
5. Check console log:

FOLDER: GET https://[machine]/siebel/srf1_444/bscripts/all/applet_sis_account_list_applet.js 404 ()

6. Create folder and copy scripts inside
7. Refresh UI and check that the pop-up is triggered > OK

STEPS | NAVIGATION:

Now, for the customer replicating steps:

1. Login to Tools
2. Create a new workspace
3. Make changes to "SIS Account List Applet":
- Inactivated New Record functionality
4. Exit Tools

5. Left the Application logged in > so I logged out and then went to step #6.

6. Login to application
7. Click on the workspace icon and select the workspace created above.
8. Click open and inspect
9. After in-memory publish, check that the changes are loaded on the UI.
10. Go to the context where the BS should be triggered

11. The pop-up is not shown, and the console log displays error that the BS location is not found. There is no need for the F5 press.

FOLDER: https://[machine]/siebel/srf6553709_444/bscripts/all/applet_sis_account_list_applet.js 404 ()

12. For testing purposes create the new folder and copy the BS inside
13. Refresh UI

14. Pop-up is displayed correctly.

Cause

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