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Siebel Crash On Clicking Finish Button On Siebel Smart Script (Doc ID 2359890.1)

Last updated on OCTOBER 06, 2021

Applies to:

Siebel SmartScript - Version 7.7.2.12[18393] and later
Information in this document applies to any platform.

Symptoms

On : 7.7.2.12[18393] version, System Admin

Siebel application was Crashing on clicking Finish Button on Siebel Smart Script, reviewing the .fdr file (Flight Data Record) the following is observed:



The issue can be reproduced at will with the following steps:
1. Access Siebel SmartScript
2. Go through all the questions
3. Click Finish on the last question
4. Crash occurs


Cause

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In this Document
Symptoms
Cause
Solution
References


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