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Alarm Popup Does Not Respect Locale Settings (Doc ID 2360227.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Siebel Financial Services CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.


 The alarm popup shows the event start and end time using a 24-hour format,
even if the user's locale is ENU (which uses a 12 hour AM/PM format)


Steps to Reproduce:

1. Log into Call Center ENU
2. Create a calendar meeting for 2:00 PM with an alarm on it that will fire before the meeting.
3. Wait for the alarm to popup

Expected Result: Meeting is at 5:30 PM
Actual Result: Meeting is at 17:30




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