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Siebel IP17: Error SBL-DAT-00381 When Importing Existing Workflow Process in Tools (Doc ID 2360358.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Siebel CRM - Version 17.2 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 17.2 [IP2017] version, Siebel Workflow

Siebel IP17: Error when Importing Workflow Process


ERROR
-----------------------
 A record that contains identical values to the record you have created already exists.
If you would like to enter a new record, please ensure that the field values are unique.(SBL-DAT-00381)





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
To import a workflow process
1 In Siebel Tools, navigate to the Workflow Processes list.
2 Right-click in the Workflow Processes list, and then click Import Workflow Process.
3 In the Open dialog box, choose a path and file name of the workflow process that Siebel Tools
must import, and then click Open.
4 Choose the project to which you must add the workflow process.
Siebel Tools imports the workflow process with a status of In Progress.
If a workflow process of the same name already exists in the target environment, then Siebel Tools
increments the version number for the newly imported workflow by one.

Changes

 

Cause

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