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Symbolic URL with Form Redirect is displayed as a tab in chrome for IP2016/2017 (Doc ID 2360971.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Siebel CRM Call Center - Version 17.4 [IP2017] and later
Information in this document applies to any platform.

Symptoms

When you create a Symbolic URL as documented in the following KM document, it opens a new window on IP2014.

How To Configure Displaying an External Web Application as Popup Window from the Siebel Application as button/link Using Symbolic URL (Doc ID 475305.1)

But the same setting on IP2016/2017, the Symbolic URL is displayed as a tab (not as a new window).

Cause

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