CRM Desktop Package Failed Error: Switching From Current Coding To Specified Coding Is Not Supported

(Doc ID 2362104.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Siebel CRM Desktop - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

CRM Desktop package failed to download due to special character in siebel_meta_info.xml version 3.10

The following error message appears in CRMD general logs:

Validation error code: -1072896657; Reason: Switching from current coding to specified coding is not supported.

Cause

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