My Oracle Support Banner

Unable to Connect To POP3 Server From Siebel, Telnet Connects (Doc ID 2362323.1)

Last updated on JANUARY 13, 2020

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

When attempting to access email from Exchange Server, the following errors were noted in the CommInboundRcvr server logs:

ERRORS
-----------------------
- ERROR:End of stream encountered before finding CRLF
- ERROR:Unable to connect to POP3 server xxxx.mail.example.xx on port 110

*NOTE* The client is not using TLS / SSL encryption.

Changes

 An Exchange Server restart had occurred, due to a power outage.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.