Unable to Connect To POP3 Server From Siebel, Telnet Connects

(Doc ID 2362323.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

When attempting to access email from Exchange Server, the following errors were noted in the CommInboundRcvr server logs:

ERRORS
-----------------------
- ERROR:End of stream encountered before finding CRLF
- ERROR:Unable to connect to POP3 server xxxx.mail.example.xx on port 110

*NOTE* The client is not using TLS / SSL encryption.

Changes

An Exchange Server restart had occurred, due to a power outage.

Cause

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