Unable to Connect To POP3 Server From Siebel, Telnet Connects

(Doc ID 2362323.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.


When attempting to access email from Exchange Server, the following errors were noted in the CommInboundRcvr server logs:

- ERROR:End of stream encountered before finding CRLF
- ERROR:Unable to connect to POP3 server xxxx.mail.example.xx on port 110

*NOTE* The client is not using TLS / SSL encryption.


 An Exchange Server restart had occurred, due to a power outage.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms