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Open UI: JAWS Not Announcing Applet Names In IE While Moving between Applets in View (Doc ID 2362794.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.18 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
---------------
JAWs not reading applet names while toggle between applets using shortcuts CTRL+ALT+[ or CTRL+ALT+]

Step to Reproduce

1. Login to the open UI application using IE11
2. Navigate to Contacts screen and drill down on the last name field
3. Move to " Contact Activity List Applet" using "ctrl+alt+[" and notice that JAWS reading the applet name or not.

Cause

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