CTI Transfers Issues In Siebel IP2015, getting UI error : Timeout

(Doc ID 2362899.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Siebel CRM - Version 15.15 [IP2015] and later
Information in this document applies to any platform.
when clicked on the Blind transfer by giving the extension number, the receiving end user is able to get the call, but getting timed out error in the CTI Toolbar. Also the First user attachcontext is not getting traversed to the second user. The same happens with Consultative and Conference transfers.

Symptoms

On : 15.15 [IP2015] version, CTI

When attempting to to do Blind Transfer (Consultative as well)
the following error occurs.

ERROR displayed on UI:
-----------------------
Timeout

 

Changes

 none

Cause

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