Member Merge – Member Tier Behavior

(Doc ID 2363645.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Siebel Loyalty Engine - Version 15.5 [IP2015] and later
Information in this document applies to any platform.


On : 15.5 [IP2015] version, Loyalty

Member Merge – Member Tier behavior

Expected Behavior
tier should merged in survivor member

Actual Behavior
Member tier not moved

The issue can be reproduced at will with the following steps:
1.Goto member list applet
2. select two member
3. goto tools - Merge record

The issue has the following business impact:
Due to this issue, users cannot .




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