Member Merge – Member Tier Behavior

(Doc ID 2363645.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Siebel Loyalty Engine - Version 15.5 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.5 [IP2015] version, Loyalty

Member Merge – Member Tier behavior

Expected Behavior
===============
tier should merged in survivor member

Actual Behavior
============
Member tier not moved


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Goto member list applet
2. select two member
3. goto tools - Merge record

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Changes

 

Cause

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