List Applet Not Displaying Records as per the Count Associated - Chrome / Firefox
(Doc ID 2365769.1)
Last updated on NOVEMBER 22, 2019
Applies to:
Siebel CRM - Version 16.0 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
BEHAVIOR
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All records not displayed in list applet as per Number of records displayed on record count
Not all records are visible as in the record count checked under Applet (Ctrl+Shift+3).
System Preference 'Enable Elastic Grid' is set to TRUE.
Records should be displayed accordingly.
STEPS
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Prerequisites:
1. Go to Site Map > Query for Assessments
2. Go to Administration Data > Sales Assessments Templates
3. Modify existing templates and change Type to Service Request.
Navigation:
1. Go to Service Request
2. Drill down on a SR
3. Go to Assessments
4. Add 4 records
Results/Findings:
Issue is not seen on IE11.
Issue is present on Chrome.
Issue is present in Mozilla.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |