BIP Reports - Contact And Customer List Reports Stopped Working After Patch P26909117_111190

(Doc ID 2366782.1)

Last updated on FEBRUARY 27, 2018

Applies to:

Siebel CRM - Version 16.8 [IP2016] and later
Information in this document applies to any platform.


BIP Reports - Contact and Customer List reports stopped working

After BI Publisher patch p26909117_111190 (Bundle Patch was applied, the running of BIP reports for contacts list and customers fail. The reports (contact list, customer list) started working again after de-installing the patch.

SBL-RPT-50524: BI Publisher engine failed to generate report.

The issue can be reproduced at will with the following steps:
1. patch p26909117_111190 was applied to BI publisher.
2. Run report from Siebel application.
3. Report for contacts list and customers started failing.
** Once patch p26909117_111190 was deinstalled, the issue was not reproduced.

The issue has the following business impact:
Due to this issue, users cannot generate report for contacts list and customers.




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