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List Applet Do Not Resize On Browser Window Resize Event After Popup/pick/MVG Applet Closed (Doc ID 2367113.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel CRM - Version 16.17 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.18 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
---------------
List applet do not resize on browser window resize event after popup/pick/MVG applet closed
When user changes browser window dimensions or using scale after closing Popup or Pick or MVG applet on view, where there are one or more list applets, the List applet width do not changes.

 


EXPECTED BEHAVIOR
After changing windows scale back to 100% list applet should have normal size on all window width


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Login to the Siebel (Field Service).
2) Navigate to Service screen , Service Request list view.
3) Make window's scale as 150-200%
4) Open 'Owner' pick applet at bottom form applet
5) Close pick applet
6) Change back window's scale to 100%
7) Verify top service request list applet

Cause

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In this Document
Symptoms
Cause
Solution


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