Changes For The Find Object Do Not Take Effect In Web Application
(Doc ID 2368633.1)
Last updated on JULY 09, 2021
Applies to:
Siebel CRM - Version 17.3 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
On : 17.3 [IP2017] version, Installation
ACTUAL BEHAVIOR
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In Siebel Tools, Create new workspace and change the "Find" object, test the changes through the web client - workspaces - Open - Inspect.
Inspect not showing the changes.
EXPECTED BEHAVIOR
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Inspect should show the Find object changes.
STEPS
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The issue can be reproduced at will with the following steps:
1. From Siebel Tools >> Created new work space
2. Object explorer >> Find object >> Account
3. Find Fileds >> query for Name >> Modify display name >> "Test Acccount Name"
4. Log in to the web application (callcenter) >> workspace
5. Open Workpace
6. Click on Inspect -> Test
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |