Static Pick List Not Visible For Extended Columns

(Doc ID 2369125.1)

Last updated on MARCH 04, 2018

Applies to:

Siebel CRM - Version 16.6 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.6 [IP2016] version, Configuration - General

ACTUAL BEHAVIOR
---------------
users cannot see the drop-down values.

EXPECTED BEHAVIOR
-----------------------
users Should see the drop-down values.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. In the process of extension columns we are not able to view the static pick list drop downs.
Steps Followed
1) Created Extension columns in S_CONTACT
2) Created Static Picklist with Pick BC as picklist generic
3) Created BC feild in Contact BC and Entered Picklist Name
4) Provided Pickmap to the feild
5) Created List Column/Control in the applet and set runtime property to TRUE
6) Mapped the control to UI
7) Created LOV TYPE Fields and TYPE values.

Cause

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