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IP17 - New Component PID is Not Started When MinMT Value is Lower the MaxMT Value (Doc ID 2369660.1)

Last updated on MAY 24, 2018

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

With IP17, new PID is not started when MinMT value is set less than MaxMT value. Ideally it should start new component process based on tasks initiated and values set for MaxMT.

Example: MinMT=6, MaxMT =12 and MaxTasks = 1200

The observation is that, it is not able create new processes after the 6 processes are consumed (post 600 tasks)

enericLog GenericError 1 000059345a7e967a:0 2018-02-10 01:41:26 (smimtpool.cpp (1045) err=1376370 sys=0) SBL-SMI-00114: The Multithreaded Server has reached the maximum number of concurrent tasks ((null)).
GenericLog GenericError 1 000059365a7e967a:0 2018-02-10 01:41:26 (smimtpool.cpp (1045) err=1376370 sys=0) SBL-SMI-00114: The Multithreaded Server has reached the maximum number of concurrent tasks ((null)).
GenericLog GenericError 1 000059385a7e967a:0 2018-02-10 01:41:26 (smimtpool.cpp (1045) err=1376370 sys=0) SBL-SMI-00114: The Multithreaded Server has reached the maximum number of concurrent tasks ((null)).
GenericLog GenericError 1 0000593a5a7e967a:0 2018-02-10 01:41:26 (smimtpool.cpp (1045) err=1376370 sys=0) SBL-SMI-00114: The Multithreaded Server has reached the maximum number of concurrent tasks ((null)).
GenericLog GenericError 1 0000593c5a7e967a:0 2018-02-10 01:41:26 (smimtpool.cpp (1045) err=1376370 sys=0) SBL-SMI-00114: The Multithreaded Server has reached the maximum number of concurrent tasks ((null)).
Ge


ERROR
-----------------------
SBL-SMI-00114: The Multithreaded Server has reached the maximum number of concurrent tasks ((null)).



Changes

 

Cause

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