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Customer Dashboard Cannot Be Opened Once Closed (Doc ID 2370568.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 17.4 [IP2017] and later
Information in this document applies to any platform.

Symptoms

The Persistent Customer Dashboard cannot be opened again from the Menu after it is closed.

User is able to close the customer dashboard by clicking "X" in the Persistent Customer Dashboard; however, there is no way to bring back (open) the dashboard. 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Solution
  
References


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