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Tiles List Applet Button Requires Additional Click To Execute Only On Mozilla Firefox Browser (Doc ID 2370714.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.9 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
We need to click on the same button twice to invoke the functionality behind the button

EXPECTED BEHAVIOR
-----------------------
The functionality behind the button should get invoked in the single click

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to any Tiles list applet with an enabled button on each record.
2. Click directly on the button of a tile which is currently not selected. (Only the tile would get selected and button won't work.)
3. Click the same button again. (It works now as expected.)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have to click on that button twice

Cause

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In this Document
Symptoms
Cause
Solution


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