Tiles List Applet Button Requires Additional Click To Execute Only On Mozilla Firefox Browser
(Doc ID 2370714.1)
Last updated on JANUARY 16, 2020
Applies to:
Siebel CRM - Version 15.9 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.9 [IP2015] version, Client Functionality
ACTUAL BEHAVIOR
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We need to click on the same button twice to invoke the functionality behind the button
EXPECTED BEHAVIOR
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The functionality behind the button should get invoked in the single click
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to any Tiles list applet with an enabled button on each record.
2. Click directly on the button of a tile which is currently not selected. (Only the tile would get selected and button won't work.)
3. Click the same button again. (It works now as expected.)
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users have to click on that button twice
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |