Attendees Not Getting Added To The Related Event When Campaign Is Launched
(Doc ID 2370908.1)
Last updated on SEPTEMBER 09, 2021
Applies to:
Siebel Marketing - Version 8.1.1.14.16 [IP2014] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.14.16 [IP2014] version, Siebel Marketing
Upon Campaign launch the contacts in the campaign were not assigned to an event even though the event was included in the offer/treatment
All contacts in the campaign are expected to be assigned to the event in the offer
The issue can be reproduced at will with the following steps:
1. Set up an offer with an event id
2. Add contacts to a Marketing campaign load
3. Launch the campaign
4. Navigate to the events view, the Marketing contacts are not registered
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |